Get in Touch With Us
If you have a question about anything on this site — our reviews, the no-deposit free spins offers we cover, how we rank casinos, or anything else — this page explains the best way to reach us and what to expect when you do.
How to Send Us a Message
Email is the most reliable way to get in touch. Every message is read by a real member of our team, and we aim to reply within two working days. Write to us at [email protected].
A few lines of context in your opening message helps us direct your enquiry quickly. Let us know whether you are a reader with a question, a brand representative, or someone flagging a factual issue — it saves a round of back-and-forth and gets you a useful answer sooner.
What You Can Ask Us About
We welcome messages on any topic that relates to this site. The most common reasons readers get in touch include:
- Questions about casino offers — If you are unsure how a bonus works, what wagering requirements apply, or whether a particular site is available in your US state, ask us and we will do our best to point you in the right direction.
- Corrections and factual updates — Offers change, terms shift, and the regulated US online gambling landscape moves quickly. If you have spotted something that looks out of date or inaccurate, please tell us. We take accuracy seriously and will review it promptly.
- Feedback on our reviews — Disagree with a rating? Have experience of a casino we have covered? Reader perspective genuinely informs how we approach future content.
- Content suggestions — If there is a topic you would like us to cover — payment methods, state-by-state licensing, responsible gambling tools — we want to hear it.
- Partnership and commercial enquiries — If you represent a casino brand or affiliate network and want to explore how we work, introduce yourself and outline what you have in mind. We will be straightforward about what we can and cannot do.
- Responsible gambling concerns — If you or someone close to you is struggling with gambling, mention it in your message and we will signpost you to the right support organisations. You can also find guidance directly through the National Council on Problem Gambling, or call the NCPG helpline on 1-800-522-4700.
What Happens After You Email
Your message goes to a real inbox, not an automated triage system. A team member reads it and responds personally. We do not use auto-replies as a substitute for an actual answer.
Our standard turnaround is two working days. During periods of high volume it may take slightly longer, but we will always follow up. If your query is time-sensitive — for example, a bonus expiry or a rapidly changing offer — say so in the subject line and we will prioritise accordingly.
Our Editorial Standards
This site researches and reviews online casinos available to US players, with a particular focus on free spins no deposit offers and welcome bonuses. Our assessments are based on publicly available information: licensing status, bonus terms, published RTP figures, payment method documentation, and support provision. We do not claim to have deposited or withdrawn at every site we cover.
Commission relationships exist with some of the operators listed on this site. Those relationships do not determine how casinos are ranked or rated — editorial position is decided independently. A brief disclosure appears near our offer listings for transparency.
If you believe any content on this site is misleading, factually wrong, or causes harm, email us with the specific page and the detail you are disputing. We will review it and update or correct the content if warranted.
A Note on Responsible Gambling
Online casino gaming is legal only in certain US states, and the legal minimum age is typically 21. Players must usually be physically located within a licensed state to play for real money, regardless of where they are resident.
If gambling is no longer enjoyable, or if it is affecting your finances, relationships or wellbeing, please stop and seek help. Resources available in the US include:
- National Problem Gambling Helpline: 1-800-522-4700 (call or text, 24/7)
- National Council on Problem Gambling: ncpgambling.org
- Gamblers Anonymous: gamblersanonymous.org
Most licensed US online casinos offer self-exclusion tools, deposit limits and session time reminders. Use them before you start playing, not after a losing run. Never gamble with borrowed money, and never treat a bonus as a guaranteed path to profit.
Thank You for Visiting
Reader feedback is one of the most useful inputs we have. Whether you are querying an offer, flagging an error, or just asking how something works, we are glad you took the time to reach out. We will get back to you as soon as we can.